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Frequently Asked Questions

Everything you need to know about booking with LuxStay

Search for your destination, select your dates and number of guests, browse available properties, and click "Book Now" on your chosen stay. You'll need to create an account or log in to complete your reservation.

You can cancel any confirmed booking from your My Bookings page. Cancellations made at least 48 hours before check-in receive a full refund. Late cancellations may be subject to a one-night charge.

Every property on LuxStay undergoes a rigorous verification process including photo authentication, amenity checks, and guest review monitoring to ensure the highest quality standards.

Yes! After your stay is completed, you can leave a review and rating from your booking history. Your feedback helps other travelers make informed decisions.